Find out more Bellaval A – Z

The management looks forward to any suggestion from you. If you find occasion to a complaint, please do not hesitate to make this known immediately. We, Thomas Schulze (host) and the team of hotel Bellaval are happy to have a personal conversation with each of our guests. Only satisfied customers come back and recommend our house. The primary objective of our house!

All power outlets are equipped with 230 V / 50 Hz. The reception provides a power adapter upon request.

If you’re allergic to down, we’ll bring you synthetic duvets and pillows on request. Almost all our rooms are equipped with parquet flooring. Food allergy sufferers can also indulge at the Bellaval. Whether gluten-free cereal or bread, lactose-free milk or yogurt - almost the entire dinner we can especially cook to meet your requirements. Please ask our service staff. We are very flexible!

The nearest cash machine is located at the railway station 100 meters away. The following banks are also in Scuol: Postbank, Grisons Cantonal Bank, Raiffeisen and Credit Suisse (600 m to 1.2 km away).

In the closet of your room you will find a bathrobe and towel for our wellness oasis. Upon request we provide swimsuits for men free of charge (various sizes).

Bellaval hotel guests can rent one of four hardtail mountain bikes for free. These are located in the bike garage. Please contact the reception.
All cyclists can clean their bikes in the bike-washing area outside the garage. Our bike garage is video monitored, with a small workshop and air pump. It will be closed in the evening. You get to the bike garage either from the outside through the garage door at the end of the house or by using the guest elevator (please press K). For larger repairs on your bike, the bike shop and workshop is located behind the hotel in the cable car station Motta Naluns (daily from 8 am – 6 pm).
For your bike clothes we offer a free overnight laundry service. Submission no later than 7 pm and return at 7 am - each at the reception. Laundry bags are available against a deposit of CHF 10.— at the reception. Documents to bike tours, various bike maps and route suggestions are available at the reception. For bikers with organized luggage transfer the luggage-collection station is located in the bike garage (green bay). After a successful bike day you will find relaxation in our SPA with swimming pool, sauna, steam bath, infrared sauna and massage room (massages for a fee upon request).

A rich breakfast buffet is served from 7 am to 10 am in the dining room. If you miss this, we serve you a small continental breakfast in the restaurant - no extra charge.

The hotel is affiliated with our à la carte restaurant dressed in stone pine wood. We offer small snacks, delicious pasta dishes, homemade cakes, hearty dishes as well as Swiss Engadine specialties and international cuisine. We also serve these dishes on our sunny terrace.

If your car has a breakdown, please call us no. 100 or in person at the reception! Cash and valuables For cash and valuables in the room all liability is rejected. Please use your room safe.

For cash and valuables in the room all liability is rejected. Please use your room safe.

Reserved rooms are available on arrival from 2 pm. To allow the next guests to check in a clean room on time, we kindly ask our guests to vacate the room on departure day until 11 am. The luggage can be deposited at the reception. Thank you very much!

The hotel has children's beds (1.50 x 0.70 m) or baby-beds (1.20 x 0.70 m), we provide those free of charge including bed linen, pillows and duvet. The children’s play room is located at the underground (level “K”) and open daily from 7 am to 10 pm.

We accept Visa-, Mastercard and American Express, however we prefer cash, debit card or postcard (see payment options). Please mind the limit of your card especially abroad.

Varied 5-course menu selection in the dining room from 6.30 pm to 8.00 pm.

We hope you won’t need one! If you do, please contact us at Reception no. 100.
House doctor: Dr. Elisabeth Neumeier, Dr. Clemens Neumeier Tel.: 081/ 864 08 08, SPA doctor: Dr. Chr. Casanova, Tel.: +41 81 861 20 40.
EMERGENCY CALL: 144

Dogs are welcome. To take your dog to the dining room is not allowed. In our a la carte restaurant you are allowed to bring your beloved four-legged friend, even for breakfast.

If you want to relax, please put the red side of the sign on the door outside your room.

A dry-cleaning is just 1.5 km away.

You can receive an extra pillow, neck support roll, neck pillow, vein pillow or an additional blanket upon request (depending on availability).

Our house is equipped with a modern fire protection system. If there is smoke or fire, please keep calm and follow the instructions of the staff and the fire department. The emergency exits are marked with green lights. Collection point is on the terrace beside the outdoor bar.

For this we are always grateful.

We want to leave our guests who requested half board the possibility to dine outside the hotel. In case of cancellation until 13.00 clock from dinner, we pay back CHF 15.— per person and night.

If you have forgotten the toothbrush, dental cream or the razor, please ask at the reception.

If your hiking shoes are wet, you can use the shoe heating in our ski-room. Please inform the reception to turn it on. The shoeshine station for hiking boots can also be found in the ski room.
Several maps, route descriptions and touring information and suggestions to Alp, mountain huts and shelters are available at the reception. About the weather please have a look at our weather forecast at the reception. If the weather doesn’t fit your hiking plans, we will inform you at the reception about other activities in Scuol and the environment. Also we offer daily complimentary activities for our guests.
That you can start strengthened into your day, you can expect a comprehensive breakfast buffet with wholegrain breads, muesli, cereals, diverse yoghurts, fruit salad, whole fruit and different juices.
Enjoy our 5-course selection dinner (changed daily). There is always a vegetarian selection. Upon request, we will prepare an early riser breakfast with coffee, milk, tea, bread, cereals, yogurt, sausage, cheese, various jams and spreads. Please inform us in this regard until 6 pm the night before. Lunch boxes of your choice (1 sandwich and 1 drink is 5 dl PET) at CHF 5.00 available. Contact our service staff or at the reception.

For additional heat can be obtained at the reception hot water bottles or cherry stone bag.

On request, we will iron your clothes for a fee. If you like to iron your clothes by yourself, you can use our ironing facilities free of charge. Please inquire at the reception.

The hotel will be closed from 11.00 pm. Please have your room key with you.

Your daily newspaper, magazines, cigarette brands, handkerchiefs, films as well as smaller gifts can be found in the kiosk at the train station (3 minutes).

Upon request, we wash and / or iron your clothes for a fee. Please ask at the reception!
Our bikers can submit their dirty bike clothes at the reception (deadline 7 pm). The next morning the laundry is ready for receiving at the front desk from 7 am. Please ask for a laundry bag (Depot CHF 10.00 per laundry bag). We offer this service for free to bikers.

Upon request, we fetch / bring your luggage to the station for free. We need only your luggage pick-up notes. We are also very happy to assist you with your luggage from the car into the room and back. Please ask at the reception.

We are happy to note your reservation at the reception. Our wellness area includes a massage bench.

Next to the restaurant entrance on the left you will find several local and national daily newspapers to keep you always up to date during your vacation.

 

Our hotel offers free outdoor parking directly in front of and behind the hotel. If you can’t find a parking space, please register at the reception.

We prefer cash, debit direct, Maestro debit card or postcard Switzerland. Credit cards accepted: Visa, MasterCard, American Express. Please note the credit limit of your credit card, especially abroad.

Note: Debit direct, Maestro debit card or postcard have reference limits per day of approximately CHF 2000.— (EC) or CHF 3000.— (POST). For amounts above this day limit, we recommend that you pay a part the day before your departure and the rest upon departure. For further information please do not hesitate to contact us.

Medicine cabinet at the reception. Village Pharmacy 0.75 mi/1.2 km from the hotel.

For country codes, emergency numbers and other important numbers, please have a look at the last page of this booklet. If you need a phone number or an address, we are happy to help with our electronic information at the reception.

You may like to submit your pre-paid mail at the reception. Postcards and stamps are also available at the reception.

The reception desk is staffed from 8 am. You can reach us at the number 100 from the room. We are here for information and services. If the reception is unattended, please contact our service staff.

Can be ensured only in exceptional cases or disease.

For all our guests with half board we have reserved a table for dinner and breakfast.

For guests who choose "bed & breakfast", there is also a table reserved, which will be shown by our friendly breakfast service staff.

Plugged into the safe. Throw a CHF 2.— coin deposit and the key can be removed. Its use is free of charge. If you lose the key, however, we charge CHF 200.—. Some rooms have an electronic safe. For questions, please contact us.

Our house is video monitored in the following locations: reception, ski room and bike-garage.

You can receive a sewing kit at the reception. Simple sewing work we also do for you.

The shoeshine machine is located at the hotel entrance.

After a strenuous bike tour, you can use our showers in the spa before leaving, if you have already checked out. Towels are available at the reception.

In addition to the bike garage you will find our heated ski room (video monitored), where you can adjust your ski equipment. The access code is 2019.
You reach the ski room comfortably via the elevator (floor “K”).

All our rooms are non smoking rooms. On the sun terrace and in the Viva bar smoking is permitted.

In the center of Scuol you find the well known adventure SPA with the special Roman-Irish bath. For information please ask at the reception.

Our spa area is open for you from 7 am to 7:30 pm. The sauna and steam room is heated from about 2.30 to 7:30 pm. Upon request we turn on the sauna or steam room earlier for you. You will find your bathrobe and towel in the cupboard of your room. You can rent swimsuits for men in various sizes at the reception (free of charge).

- Indoor swimming pool “Quadras” and ice hockey hall “Curlaina”
- Ice skating, curling, ice shooting and sledge; Engadin ice skating way in Sur En trough the forest
- Downhill and cross-country ski- and snowboard school for adults and children (office at the station)
- 9 hole golf course (one of the oldest golf courses from Switzerland) just 5 minutes far away by car
- Tennis court and football place 0.6 miles from hotel

You can purchase them at the front desk.

In a stone pine wood room you’re sleeping better! The positive characteristics of the wood promote healthy sleep and thus contribute to a better physical and mental well-being. This is due to a reduced heart rate - according to a study, the average saving was about 3’500 beats per day, which is about an hour cardiac work!

Our house has a digital satellite receiver with 58 tv programs and 20 radio programs. If you have any problems with the operation, we’d like help you immediately.

Our Apres-Ski-Bar opening hours are from 2.00 pm to 10.00 pm (only during the winter season).

For a wake-up call please contact us at the reception.

You can go online with your own laptop / smartphone via our free WIFI connection. Name of the network: hotel bellaval. You only have to enter the access code: scuol2014 once on the device on the login page of the browser.

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